Some events don't work with general admission. A theater show, a gala dinner, a club with tables, a concert with a real floor plan — the seat is the product, and "first come, first served at the door" turns into confusion and arguments. Reserved seating in Geiger Events lets buyers choose exactly where they'll sit while they check out, so the map you sell is the map that shows up on the night.
Pick-your-seat at purchase
Turn on reserved seating for a ticket type and buyers select their seat from your map during checkout instead of getting a generic ticket. They see what's open, choose what they want, and pay for that specific spot. No spreadsheet of seat assignments, no manual reshuffling afterward.
Seats held while they pay
When someone starts choosing a seat, it's held for a short window so two people can't buy the same chair at the same time. If they don't finish, the hold releases and the seat returns to the pool. That's the detail that keeps a busy on-sale from double-booking.
A map you control
Reserved seating is configured per event and tied to a named seat map, so a recurring venue can reuse the same layout each time. You decide which ticket types are seat-selectable and which stay general admission — a show can sell a reserved orchestra section and a standing-room tier side by side.
Made for the rooms that need it
Theaters and performing-arts venues, supper clubs and cabarets, award dinners and banquets, and any concert with an actual floor plan all run on assigned seats. Reserved seating gives those events the precision they need without pushing them toward an enterprise ticketing contract — it's part of the same ticketing system, at the same transparent fees. See how those fees work on the pricing page.
Works with the rest of the flow
A reserved seat is still a normal ticket: it carries a QR code, syncs to your attendee list, and scans at the door through the check-in app. For high-demand shows, pair it with anti-scalping rules so seats can't be flipped by bots. The buyer picks a seat, pays, gets a pass, and walks in — one continuous flow.
What changes for you
You stop managing seating by hand. The floor sells itself in the exact configuration you set, holds prevent collisions, and the door already knows who belongs in which seat. The event feels considered because the seat plan was never an afterthought.
How to set it up
- Build the seat map on the venue — sections, rows, seats per row, tables, GA zones and accessible seats — or import a seat list from CSV. See seat maps and floor plans.
- Turn on reserved seating for the project under Tickets → Reserved Seating, choose the default seat map events start from, and set the seat hold — the number of minutes a seat is held while a buyer checks out.
- Enable it per event from the event's edit page, and choose which ticket types are pick-your-seat and which stay general admission.
- Publish. Buyers choose their seat on the map during checkout; the Reserved Seating screen lists which of your events use it.
Seat maps built for real rooms
The seat map editor handles the details real venues have: row labels and a starting row, odd/even seat numbering counted outward from a centre aisle, aisles after given seats, curved and raked sections, tiers, sections that face a stage or a field, round tables with a set number of seats, and GA zones sold by capacity with no chairs. Each venue can keep several configurations — end-stage, in the round, banquet rounds — and every event picks the one it needs.
Questions organisers ask
How long is a seat held?
As long as you set. The seat hold is configured in minutes; if the buyer does not complete checkout in that window, the seat returns to the map.
Can one event sell reserved and standing tickets?
Yes. Mark some ticket types as pick-your-seat and keep others general admission, or add a GA zone to the map itself for a standing floor.
Can I import our existing seating plan?
Yes. The editor imports seats from CSV, and exports from most box-office systems work as-is.
Is reserved seating an add-on?
No, it is part of ticketing, alongside early-bird pricing and promo codes. Read selling tickets fairly for seating recipes by event type.