Uploads & requests

To upload files in bulk, open a project in Assets and choose Assets → Upload Center in the sidebar.

1. Drag files onto the drop area, or choose browse your device. You can add several at once, and Add more adds others.
2. Optional: remove a file with the × beside it, or choose Clear all to start over. The area counts the files and their total size.
3. Optional: at the top right, choose a destination folder (Project root to start) and a quality preset (Original to start).
4. Choose Upload. The button counts the files, like Upload 3 files.

Assets uploads three files at a time and lists each one in the queue under the drop area as it goes. Each file becomes a Draft asset named after the file, in the folder you picked. When they finish, Assets tells you how many uploaded and how many failed.

Uploading needs a role that includes Edit an asset, which every built-in role except Viewer has. To add a single file with its name, type and status set up front, use Upload in the Asset Library, covered in Asset library.

Assets accepts images, video, audio and these files:

• Documents: PDF, Word, Excel, PowerPoint, TXT, CSV and Markdown.
• Archives: ZIP, RAR, 7Z, TAR and GZ.
• 3D models: GLB, glTF, OBJ, FBX, BLEND, USDZ and STL.
• Camera RAW: ARW, CR2, CR3, NEF, DNG and RAF.

Any other file is refused with "That file type isn't supported." A file over the size limit is refused with "That file exceeds the size limit."

Assets sets each asset's type from its file: Image, Video, Audio, Document, PDF, 3D Model, Raw or Archive. Change it later in the asset's details if it's wrong.

A quality preset decides whether Assets shrinks images before storing them. The Upload Center and External Uploads both offer three, and both start on Original:

• Original: files are stored exactly as uploaded.
• Web: still images are converted to WebP, at most 2048 px on their longest side.
• Compressed: still images get the smallest files, at most 1600 px on their longest side.

Only still images that your browser can open are converted. SVG, GIF and icon files stay as they are, and so does any image the conversion wouldn't make smaller. Video, audio, documents and other files are never changed.

The Asset Library's Upload dialog works the other way round: it converts images like Web unless you turn on Upload lossless.

The queue under the drop area in the Upload Center lists every upload in the project, with its file, type, size, progress, status and the date it was created. An upload's status is Queued, Uploading, Processing, Completed or Failed.

Filter the queue by status, search it by file name, and sort it by Newest First (the default), Oldest First, Name A–Z, Name Z–A, Largest Size, Smallest Size or Most Progress. It shows 25 uploads a page; switch to 10, 50 or 100 at the bottom.

Each row's ⋯ menu has three actions:

• View opens the upload's record: its file, source, status, progress and any error, the asset it produced under Output, and when it was created and last updated.
• Retry uploads a failed file again. Assets holds on to the file only while you stay on the Upload Center, so after you leave, drop the file in again instead.
• Delete removes the row from the queue straight away. The asset it created stays in the library.

To import files from public web addresses, open a project in Assets and choose Assets → External Uploads in the sidebar.

1. Paste links into the box, one per line. Spaces and commas between links work too.
2. Choose Add links, or press Ctrl Enter (⌘ Enter on Mac). The links join a list that marks any Invalid link and any link Already imported; Assets skips those.
3. Optional: under Import options, pick a Destination folder, add Tags and choose a Quality preset. They apply to every link in the batch.
4. Choose Import. The button counts the links that are ready, like Import 4 links.

Assets downloads two links at a time and adds each file to the library as a Draft asset. Each file can be up to 4 MB, and each link has to be a web address (http or https). A link that fails shows why, such as "Couldn't download from that link." or "The source took too long to respond."

To bring in a column of links from a spreadsheet export, choose the spreadsheet icon (Import links from CSV) beside the link box in External Uploads.

1. Drop a CSV file on the dialog, or click to choose one.
2. Check First row is a header. Assets turns it on unless the first row holds a link; with it on, Assets skips that row and names the columns from it.
3. In Link column, pick the column that holds the links. Assets starts on the column with the most links in it.
4. Choose Add. The button counts the links found, like Add 120 links.

Rows whose cell isn't a link are skipped, and each link is added once. The links join the list in External Uploads, where you set the import options and choose Import. Assets reads up to 10,000 rows from one file.

To import files from Google Drive, choose Connect Google Drive at the top of External Uploads, sign in to Google and allow access. The connection belongs to you, not to the project, so it works in every project you open. If you don't see the button, Google Drive import isn't set up for Assets.

Once you're connected, the button reads Import from Drive:

1. Optional: set the Import options first. The destination folder, tags and quality preset apply to Drive files too.
2. Choose Import from Drive and pick files in Google's file picker.
3. Confirm in the picker. Assets imports two files at a time and counts them on the button as it goes.

Google Docs, Sheets and Slides come in as PDF files, and Google Drawings as PNG. Folders and other Google items are skipped. To disconnect, choose Sources & Portals, then the disconnect button on the Google Drive card.

The list at the bottom of External Uploads shows every link and Google Drive import in the project, with its file name and source address, type, status, size and the date it was added.

Filter it by Importing, Imported or Failed, search it by file name or address, and sort it by Newest First (the default), Oldest First, Name A-Z, Name Z-A or Largest Size.

Each row's ⋯ menu has View details, Retry import for a failed import, Copy link and Open source for a link, and Remove. Remove takes the row off the list straight away; the asset it created stays in the library.

Asset requests track creative work that the library is missing until someone delivers it. Open a project in Assets, choose Assets → Asset Requests in the sidebar, then New Request.

• Title: required.
• Description: what's needed.
• Requester and Assignee: who is asking and who will deliver, typed as names.
• Priority: Low, Medium, High or Urgent. New requests are Medium.
• Status: Open, In Progress, Submitted, Approved or Closed. New requests are Open.
• Due date: optional.

Choose Create Request. The requester and assignee are names on the request, not accounts, so nobody is notified; tell them yourself.

The figures across the top of Asset Requests count every request: Open, In Progress, Overdue and Closed. A request is overdue once its due date has passed and it isn't Approved or Closed; its date shows in red.

Filter the list by status and priority, search it by title, requester or assignee, and sort it by Last Updated (the default), Oldest Updated, Due Soonest, Due Latest, Title A–Z or Title Z–A. Due Soonest puts requests without a due date first.

Each row's ⋯ menu has Open, Mark In Progress, Mark Approved and Delete. Delete removes the request straight away, without asking, and it can't be restored from Assets.

Click a request to open its details. Request details has the same fields as a new request, plus Reference asset, where you link an asset from the library, such as the delivered file. Choose Save Changes to keep your edits; a request needs a title to save.

Deliverables shows the linked asset, and Activity shows when the request was created and last updated. Requests at the top left goes back to the list, and Assets asks first if you have unsaved edits.