Intake and inboxes
Every request has somewhere to land
Every conversation, one shared inbox
Customers write from the Messenger on your site. Your team works the thread together, with assignment, internal notes, snoozes and tickets in one queue.
Geiger CommsOne thread per customer, seen by the whole team
Messenger conversations arrive in a shared queue. Assign them, leave an internal note with an @mention, and turn the thread into a ticket when it needs back-office work.
Write the reply, then let Copilot polish it
Rephrase, shorten or warm up a draft, fix the grammar or translate it into the customer's language, with an undo for every rewrite.
Escalate without a second look
Workflows run on triggers like a new conversation, check conditions like priority, then assign, apply an SLA and leave a note.
Hold the line on response times
SLA policies count first response, next response and resolution inside your business hours, and warn the team before a deadline slips.
Answer the common questions in a keystroke
Type # to pull in a macro with the customer's name filled in. Macros can tag, assign or close the conversation when you send.
Forms people actually finish
Logic, formulas, payments and a one-question-at-a-time mode up front. Behind it, a response workspace with statuses, priorities, saved views and comments.
Geiger FormsWork every response like a queue
Each submission lands with a status, a priority and an owner. Switch between table and kanban, save the filters you use every day, and talk it through in comments before you approve.
One question at a time
Conversational mode shows a single question per screen and moves on when the respondent presses Enter, so long forms feel short.
Logic that follows the answers
Show or skip questions based on earlier answers, and compute values with IF, SUM, ROUND and the rest of the formula functions.
See where people give up
The funnel follows every form from viewed to started to submitted, and field drop-off points at the question that loses people.
Keep the bots out
A honeypot, Cloudflare Turnstile, rate limits and duplicate detection stop junk before it reaches anyone's queue.
Registrations that sort themselves out
Ask the questions you need, approve who gets in, and let the waitlist fill every place that opens up.
Geiger EventsApprove guests before they're confirmed
Put an approval gate on any event. Every registration shows its answers, dietary and accessibility needs, and where it came from, so you can approve or decline in one click.
A waitlist that promotes itself
When a place opens, the next guest is promoted automatically and gets a claim window before the spot moves on.
Questions that appear when they matter
Registration questions can depend on earlier answers, like asking for a talk title only from guests who want a lightning-talk slot.
Triage before it becomes work
New issues wait in Flow's triage queue until someone decides on them. Accept the good ones into Todo and decline the rest, one at a time or all at once.
Geiger FlowA clear queue for everything unplanned
Triage collects every new issue that has no owner yet. Give it a priority, labels, an owner and a cycle as you accept it, and it joins the team's plan.